At GLOCAL SOUND, we value your satisfaction with our music licenses and digital products. This Refund and Returns Policy outlines the terms and conditions regarding refunds for purchases made on our website.
Digital Products
14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all purchases. If you’re not completely satisfied with your purchase, you may request a refund within 14 days of the purchase date.
- How to Request a Refund:
- Contact us at [Your Email Address] with your order details and the reason for the refund request.
- Processing Refunds:
- Refunds will be processed using the original payment method.
- Please allow up to 7 business days for the refund to appear on your statement.
License Revocation Upon Refund
Upon issuing a refund:
- Immediate Termination of License:
- All rights granted under the license agreement are revoked immediately.
- Cessation of Use:
- You must stop using the musical work and delete all copies in your possession.
- Unauthorized Use:
- Any use of the musical work after the refund constitutes unauthorized use and may result in legal action.
Defective or Corrupted Files
If you receive a defective or corrupted file:
- Notification Period:
- Contact us within 7 days of purchase.
- Resolution:
- We will provide assistance to ensure you receive a functional product.
No Physical Shipping
Please note that we do not ship physical products. All our products are delivered digitally via email or direct download from our website.
Additional Information
For more details on our terms and conditions, including usage rights and limitations, please refer to our Terms and Conditions.
Contact Us
If you have any questions or need further assistance, please contact us:
- Email: info@glocalsound.com